Terms & Condition
Terms & Conditions – Charles Furniture Ltd
Welcome to Charles Furniture Ltd. By accessing our website and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before using our services.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
- We reserve the right to modify, update, or discontinue any part of our services without prior notice.
- Continued use of our website after changes means acceptance of the new terms.
2. Product Information & Pricing
- We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
- Prices are subject to change without prior notice.
- Product availability is not guaranteed and may vary based on stock levels.
3. Orders & Payments
- Orders are confirmed once full payment is received.
- We accept credit/debit cards, bank transfers, and other secure payment methods.
- In case of payment failure or fraudulent activity, we reserve the right to cancel the order.
4. Shipping & Delivery
- Estimated delivery times will be provided upon order confirmation.
- Delays due to unforeseen circumstances (e.g., weather, logistics, or supply chain issues) are not our responsibility.
- Customers must provide accurate delivery information; errors may result in extra charges.
5. Returns & Refunds
- Returns are accepted within [Insert Days] of purchase, provided the item is unused and in its original packaging.
- Refunds will be processed after a quality check and may take [Insert Days] to reflect in your account.
- Custom or personalized furniture items are non-refundable unless defective.
6. Warranty & Repairs
- We offer a [Insert Warranty Period] warranty on selected furniture items against manufacturing defects.
- Warranty does not cover normal wear and tear, accidental damage, or improper use.
- Repairs outside the warranty period may incur additional charges.
7. Intellectual Property
- All content on our website (text, images, logos, and designs) is the property of Charles Furniture Ltd and cannot be copied, reproduced, or distributed without permission.
8. Limitation of Liability
- Charles Furniture Ltd is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
- We are not responsible for any losses due to incorrect assembly, misuse, or improper maintenance of furniture.
9. Governing Law
These Terms & Conditions are governed by the laws of South Africa. Any disputes arising shall be resolved through negotiation or legal proceedings in South African courts.
By shopping with Charles Furniture Ltd, you agree to these terms, ensuring a smooth and transparent experience for both parties. Thank you for choosing us!
