Privacy & Policy
Privacy Policy – Charles Furniture Ltd
At Charles Furniture Ltd, we value your privacy
and are committed to protecting your personal information. This Privacy
Policy outlines how we collect, use, store, and safeguard your data
when you visit our website, purchase our products, or interact with our
services.
1. Information We Collect
We collect different types of information to provide a seamless shopping experience:
- •Personal Information – Name, contact details, email address, billing and shipping address.
- •Payment Information – Credit/debit card details and transaction history (secured and encrypted).
- Browsing Data – IP address, browser type, and usage patterns to improve our website and services.
- Communication Preferences – Any feedback, inquiries, or customer service requests.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including payment and delivery.
- Improve our products, services, and website functionality.
- Provide customer support and respond to inquiries.
- Send promotional offers, updates, and marketing materials
(with your consent).
- Ensure security and prevent fraudulent activities.
3. Data Protection & Security
We implement strong security measures to protect your
personal information, including:
- Secure payment gateways and
encryption.
- Restricted access to personal data
by authorized personnel only.
- Regular security audits to prevent
unauthorized access or data breaches.
4. Third-Party Sharing
We do not sell or rent your personal information to third
parties. However, we may share data with:
- Payment
processors to securely handle transactions.
- Shipping
partners for efficient order delivery.
- Service
providers that assist in website maintenance and analytics.
5. Your Privacy Rights
You have the right to:
- Access,
update, or delete your personal information.
- Opt
out of marketing communications at any time.
- Request
information on how your data is used and stored.
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing
experience by:
- Remembering
your preferences and past visits.
- Improving
website performance and speed.
- Providing
personalized product recommendations.
You can manage or disable cookies through your browser
settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes
will be posted on our website, and continued use of our services
means acceptance of the updated terms.
At Charles Furniture Ltd, your trust is our
priority. We are committed to protecting your privacy while delivering the best
shopping experience!
